Privacy Policy

Effective Date: October 2025

Business Name: ShowerNest
Address: 16 Main North Road, Thorngate, Adelaide, South Australia, Australia
ABN: 23 937 660 503
Contact Email: contact@showernest.com.au

1. Overview

ShowerNest (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using our website (https://showernest.com.au) or purchasing our products, you agree to this Privacy Policy.

2. What personal information we collect

  • Name, email address, phone number, delivery/billing address
  • Payment and transaction details (processed securely via Shopify Payments or PayPal)
  • Order history and communication preferences
  • Information collected via cookies and analytics (device, browser, IP address, approximate location)

We only collect information reasonably necessary for our business operations.

3. How we collect your information

  • When you place an order on our website
  • When you contact us or subscribe to our newsletter
  • When you interact with our website, ads, or social media

We also use cookies and analytics tools (e.g., Google Analytics) to improve site performance and user experience.

4. How we use your information

  • Process and deliver orders, provide customer support
  • Communicate about purchases, returns, or enquiries
  • Improve our website, products, and services
  • Send marketing communications if you have consented
  • Display relevant advertising (e.g., Google/Meta remarketing)
  • Comply with legal obligations and prevent fraud

5. Disclosure of personal information

We may share information with trusted service providers (payment processors, couriers, hosting, analytics, advertising partners) and with authorities where required by law. We do not sell personal information. Any sharing for advertising is conducted in compliance with applicable privacy laws.

6. Storage and security

Your information is stored securely through Shopify’s systems and protected by encryption, firewalls, and access controls. We take reasonable steps to prevent misuse, loss, and unauthorised access.

7. Cookies and analytics

We use cookies to remember preferences and cart items, analyse traffic, and show personalised ads on other websites. You can disable cookies in your browser; some features may not function properly without them.

8. Marketing communications

You can opt out of marketing emails at any time by clicking “Unsubscribe” in our emails or by contacting us at contact@showernest.com.au.

9. Access and correction

You may request access to the personal information we hold about you and request corrections if it is inaccurate. Contact us by email and we will respond within a reasonable timeframe.

10. Overseas disclosure

Some third-party providers (e.g., Shopify, Google, Meta) may store or process data outside Australia. Where this occurs, we take steps to ensure your data is handled securely and in accordance with Australian privacy standards.

11. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website and will show the “Effective Date” at the top.

12. Contact us

If you have questions or complaints about our privacy practices, contact us:

We aim to respond to privacy-related enquiries within 5 business days.