Terms & Conditions

Effective Date: October 2025

Welcome to ShowerNest (ABN: 23 937 660 503). By accessing and using our website https://showernest.com.au, you agree to the following terms and conditions. Please read them carefully before making any purchase.

1. General information

This website is operated by ShowerNest, registered under ABN 23 937 660 503, located at 16 Main North Road, Thorngate, Adelaide, South Australia, Australia. Throughout the site, the terms “we”, “us” and “our” refer to ShowerNest. By visiting our site or purchasing from us, you agree to be bound by these Terms and Conditions, including additional policies referenced herein (such as our Privacy Policy, Refund & Return Policy, and Shipping Policy).

2. Eligibility

To use this website, you must be at least 18 years old or have permission from a parent or guardian. By placing an order, you represent that the information you provide is accurate, complete, and current.

3. Products and descriptions

We take care to ensure product descriptions, prices, and images are accurate and up to date. However, slight variations in colour, texture, or size may occur due to screen settings or manufacturing differences. We reserve the right to correct any typographical or pricing errors at any time.

4. Prices and payments

  • All prices are displayed in Australian Dollars (AUD) and include GST where applicable.
  • We accept secure payments through Shopify Payments, PayPal, and major credit/debit cards.
  • Payment must be received in full before your order is processed and shipped.

5. Order processing and acceptance

Once you place an order, you will receive an order confirmation email. This confirmation does not signify acceptance of your order — it indicates that we have received it. We reserve the right to cancel or refuse any order for any reason, including suspicion of fraudulent activity or stock unavailability. In such cases, you will be fully refunded.

6. Shipping and delivery

Orders are processed within 1–2 business days and shipped across Australia within 5–8 business days on average. For full details, please refer to our Shipping Policy.

7. Returns and refunds

Our products come with guarantees that cannot be excluded under the Australian Consumer Law. For information on how we handle returns, exchanges, and refunds, please see our Refund & Return Policy.

8. Intellectual property

All content on this website, including text, images, logos, and designs, is the property of ShowerNest or its licensors. You may not reproduce, distribute, or use any material from this site without written permission.

9. Limitation of liability

To the maximum extent permitted by law, ShowerNest is not liable for any indirect, incidental, or consequential damages arising from your use of this site or products purchased from it. Our total liability shall not exceed the amount you paid for the product.

10. Warranties and guarantees

We provide products that comply with the guarantees under the Australian Consumer Law. If a product is faulty, you may be entitled to a replacement, refund, or repair, depending on the circumstances.

11. Third-party services

Our website may contain links to third-party websites or use services such as payment gateways. We are not responsible for the content, accuracy, or practices of these third parties. Please review their own terms and policies before using their services.

12. Privacy

Your privacy is important to us. Our collection and use of personal information are governed by our Privacy Policy.

13. Changes to terms

We may update or modify these Terms & Conditions from time to time. Any changes will take effect immediately upon being posted on this page. It is your responsibility to check this page periodically for updates.

14. Governing law

These Terms & Conditions are governed by the laws of the State of South Australia and the Commonwealth of Australia. Any disputes arising shall be subject to the exclusive jurisdiction of the courts in South Australia.

15. Contact information

For any questions regarding these Terms & Conditions, please contact us:

  • Email: contact@showernest.com.au
  • Address: 16 Main North Road, Thorngate, Adelaide, South Australia, Australia
  • Opening hours: Monday to Friday, 9:00 AM – 6:00 PM (AEST)